Frequently Asked Questions About Our Service

Speed is essential when water damage cleanup and restoration is necessary. The longer water damage is allowed to sit, the more damage will occur. Spot Free has a 24 hour emergency response policy in place that helps get you back to normal as fast as possible. When accidents occur, the last thing you need to do is worry about how to get back to normal.

We are trained and certified by the IICRC to manage the steps of extraction, cleaning, and restoration. We also work with your insurance company in every step of the process to ensure you get the lowest impact to your wallet and that your final result is as if you never had the damage to begin with.The State of the art Tes Drying System gives us the ability to have most homes dry (exceptions granted) inside a 24-48 hour period. Call to discuss our Flood Restoration Services and how we can help you with your individual needs.

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A: Every 6-12 Months depending on individual household traffic.
A: Jobs generally take between 2 and 3 hours. There are always exceptions to this
A: We move basic furniture in the living areas. No entertainment systems or electronics of any kind will be moved. We are willing to move bedroom furniture, but there will be addition al charges. Most customers are fine with cleaning around the bedroom furniture, but if you have a,situation where they need to be moved we will do it. Just understand that the cost will be more to do so
A: 4-24 hours depending on your situation. After your job is complete the tech can give you more of a definitive answer to this question
A:This is caused by residue left behind by previous cleaners. We do not leave any behind. Your carpets are rinsed properly when we do your job